IT SMS Terms & Conditions


First Baptist Church of O’Fallon (FBCO) IT uses SMS to provide customer care and ticket updates to people who opt in through the IT ticket form. Messages may include ticket status updates, support responses, scheduling information, and resolution notices. Message frequency varies. Message and data rates may apply.


Reply HELP for help. Reply STOP to opt out. Consent is optional and is not required to submit an IT ticket.


FBCO does not sell or share SMS opt-in data or personal information with third parties for marketing purposes. For support about ticket-related text messages, contact it@fbcofallon.org.


IT SMS Privacy Policy


When you submit an IT ticket, FBCO collects the information you provide, such as your name, email address, ticket details, and attachments. Providing a phone number and opting in to SMS are optional.


If you provide a phone number and check the SMS consent box, FBCO may use that number to send text messages about that IT ticket only. SMS consent is not required to submit a ticket. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help.


Ticket details and ticket-related messages are available to authorized IT staff who need them to respond. FBCO does not sell SMS opt-in data or share it with third parties for their marketing purposes. For questions about IT ticket messages, contact it@fbcofallon.org.

IT ticket form showing optional SMS consent, message frequency, rates, STOP and HELP instructions, and the IT SMS policy link.